Privacy

At St. Anne's Credit Union, we are committed to protecting your privacy.

We pride ourselves on maintaining confidential information with the utmost respect and integrity.

The security of our member's personal information is important to us at St. Anne's Credit Union and protecting your privacy, whether through the limitation of our sharing practices, as detailed above, or in how we interact with you through our internet banking applications, is a commitment that we make every day. We have created the following policy statement in order to disclose the information gathering and dissemination practices for our website:

Visitors to the St. Anne's Credit Union website will remain anonymous. We do not collect personal identifying information about visitors to our site. We use your IP address to help diagnose problems with our server, and to administer our website. Our servers collect standard non-identifying information about visitors to the site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage.

We use cookies for our loan and deposit calculators, as well as to deliver content specific to your interests or geography. Any information provided to us through our website (i.e. email or information request forms) will be used solely for answering visitors' questions, or conducting Credit Union business. Demographic information - including name, age, email or mailing addresses - will not be distributed, or sold, to any outside source. As email communications are not secure, we strongly advise that you do not include any confidential, non-public, or sensitive information, such as social security or account numbers, in this format.

Information provided through submission of an online application will be used solely for processing that application. By submitting the online application, visitors are giving St. Anne's Credit Union permission to complete the necessary credit checks. Applicants may be contacted for additional information if the application was not filled out completely. We are happy to provide a secure application for our visitors' use. St. Anne's Credit Union uses 128-bit encryption (the highest level that browsers can handle) to safeguard your information. Our security certificate has been issued by VeriSign.

This site may contain links to community websites. St. Anne's Credit Union is not responsible for the privacy practices or the content of such websites.

Accessibility

St. Anne’s is committed to providing a website experience that is as accessible as our locations and have enhanced our website to increase usability for all visitors as we strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines.

We recommend using the most current versions of the computer-based assistive technology applications and most current version of Chrome, Firefox, Safari or Microsoft Edge. By using the controls provided by your browser, you can personalize the content presentation to suit your needs. Keeping your browsers up-to-date will ensure that you have the most options for accessibility. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies. We do not provide assistive technology applications or browsers. Please visit the individual manufacturer site for information about how to obtain them.

Contact us for additional help or feedback

If you’re a person with a disability and would like to send us feedback about accessibility, need additional ADA assistance or help with your account, Online or Mobile Banking, click here for various ways to contact us. Please don’t include your account or personal information.

Privacy Policy

Privacy Policy section. Why, what, and how of information sharing
Privacy Policy section. Why, what, and how of information sharing
FACTS WHAT DOES ST. ANNE'S CREDIT UNION OF FALL RIVER, MA DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Name, address, Social Security Number, and income
  • Account balances and payment history
  • Credit History and Credit Scores
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons St. Anne's Credit Union chooses to share; and whether you can limit this sharing.
Privacy Policy Section. Information Sharing details.
Privacy Policy Section. Information Sharing details.
Reasons we can share your personal information Does St. Anne's Credit Union share? Can you limit this sharing?
For our everyday business purposes — —such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes — information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes — information about your creditworthiness No We don't share
For affiliates to market to you No We don't share
For non-affiliates to market to you No We don't share
Questions? Call us at 1-877-782-6637 or visit us online at www.stannes.com.
More information about your privacy continued on next page.
Privacy Policy Section. Origin of this notice.
Privacy Policy Section. Origin of this notice.
Who we are
Who is providing this notice? St. Anne's Credit Union
Privacy Policy Section. Information security details.
Privacy Policy Section. Information security details.
What we do
How does ST. ANNE'S CREDIT UNION protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.
How does [ST. ANNE'S CREDIT UNION] collect my personal information? We collect your personal information, for example, when you
  • open an account
  • apply for a loan
  • use your credit or debit card
  • pay your bills
  • make deposits to or withdrawals from the accounts with us
We also collect your personal information from others, including credit bureaus or other companies.
Why can't I limit all sharing? Federal law only gives you the right to limit:
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Privacy Policy Section. Definitions
Privacy Policy Section. Definitions
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • St. Anne's Credit Union has no affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • St. Anne's Credit Union does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include insurance companies.

St. Anne’s Credit Union has established standards and practices to ensure compliance with the provisions of MA G.L. 93H (201 CMR 17.00) relating to the safeguard of the personal information of residents of the Commonwealth of Massachusetts that may be contained in both paper and electronic records maintained by the credit union